Shipping policy

Shipping Policy

We ship from our local Singapore warehouse.

Order Processing:
Orders are usually processed within 1–2 business days.

Delivery Time:
Singapore delivery usually takes 2–3 business days after processing. Most orders arrive within 3–5 business days.

Shipping Fee:
Free local delivery is available for eligible Singapore orders unless otherwise stated at checkout.

Delivery Issues:
If your order arrives damaged, leaking, or incorrect, please contact us within 3 days of delivery with your order number and photos/videos.

Contact:
Email: support@onepensg.com
WhatsApp: +65 8044 3562